IT support for businesses across Newmarket, Cambridge and Suffolk
TBM has been supporting local organisations with hands-on IT support, cyber security and Microsoft 365 for 35 years. Real engineers, straightforward advice, and a team who pick up the phone.
Reviewed by the businesses we support
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No jargon, no call centre, no chasing us up
Whether you don't have anyone looking after IT in-house, or you want extra hands to support the person who already does, TBM works alongside your business rather than at arm's length from it. You get a team who knows your setup, explains things in plain English, and deals with problems rather than just logging them.
We're based in Newmarket and work with organisations across Cambridge, Bury St Edmunds, Ely, Mildenhall and the surrounding areas of Suffolk and Cambridgeshire — close enough to be onsite when it matters, and set up to support you remotely the rest of the time.
More about TBMIT support that covers the essentials
Three core areas, all handled by the same local team.
Managed IT Support
Remote and onsite support, proactive monitoring and a team who know your setup — so problems get sorted before they slow you down.
Find out moreCyber Security
Practical protection for your business, including guidance and hands-on help working towards Cyber Essentials.
Find out moreMicrosoft 365 & Cloud
Licensing, migration, ongoing support and cloud backup, so your team can work securely from wherever they are.
Find out moreSupport that actually feels supportive
- Real people who answer the phone — not a call centre queue or an offshore ticket system.
- Local engineers who can be onsite when a problem needs hands on the hardware.
- A team who already know your systems, rather than starting from scratch every call.
- Plain-English advice, so you can make decisions without needing to be technical.
- 35 years supporting businesses in Newmarket and the surrounding area.
Already have an IT provider?
Switching is more straightforward than most people expect, and we'll handle as much of the handover as we can on your behalf.
Ask about switchingLocal support across Suffolk & Cambridgeshire
Tools we work with day to day
Talk to a local IT team who'll actually pick up
Whether it's a one-off problem or you're after ongoing support, get in touch and we'll talk you through the options — no pressure, no jargon.