IT support built around how your business actually works
From day-to-day help desk support to cyber security and Microsoft 365, TBM covers the essentials so you can focus on running your business rather than your IT.
Our IT support covers three core areas — managed support, cyber security, and Microsoft 365 & cloud — each explained in more detail below. We also help with the technology that sits around those, including business continuity and backup planning, hardware procurement and installation, telecoms and business communications, and mobile phone and tablet repairs. If you're not sure which of these fits what you need, get in touch and we'll point you in the right direction.
Managed IT Support
Remote and onsite support, proactive monitoring and a team who know your setup — so problems get sorted before they slow you down.
Find out moreCyber Security
Practical protection for your business, including guidance and hands-on help working towards Cyber Essentials.
Find out moreMicrosoft 365 & Cloud
Licensing, migration, ongoing support and cloud backup, so your team can work securely from wherever they are.
Find out moreThe rest of your business technology
Business continuity & backup
Planning and backup so your business can keep running if something goes wrong.
Hardware procurement
Sourcing and installing the right laptops, desktops and equipment for how you work.
Telecoms & communications
Advice and support for business phone and communication systems.
Mobile & tablet repairs
Repairs and support for the mobile phones and tablets your team relies on.
Getting started is straightforward
Get in touch
Call, email, or send a message — tell us roughly what you're after.
Free initial review
We'll ask some questions about your current setup and what's not working.
A tailored recommendation
You'll get clear options in plain English, with no pressure to commit.
Ongoing support
Once you're set up, we keep supporting you — not just fixing things when they break.
IT support FAQs
Do you offer remote support, onsite support, or both?
Both. Most day-to-day issues can be resolved remotely, and we'll come onsite when a problem needs hands on the hardware or you'd simply prefer a face-to-face visit.
Which areas do you cover?
We're based in Newmarket and regularly work with businesses across Cambridge, Bury St Edmunds, Ely, Mildenhall and the surrounding areas of Suffolk and Cambridgeshire. If you're nearby and not sure whether you're covered, just ask.
We already have an IT provider — can you help us switch?
Yes. Switching provider is more straightforward than most people expect. Get in touch and we'll talk you through what's involved and handle as much of the handover as we can.
Do you work with businesses that don't have any in-house IT?
Yes — that's a large part of what we do. We can act as your IT department, or support the person who already wears that hat alongside other responsibilities.
Can you help us get Cyber Essentials certified?
Yes, we can guide you through the Cyber Essentials process and help put the right measures in place. See our Cyber Security page for more detail.
Ready to talk about your IT support?
Get in touch for a free initial review — no pressure, no obligation.