About us

A local IT partner, not a call centre

TBM is based in Newmarket and has been helping businesses across Suffolk and Cambridgeshire keep their technology running for 35 years.

Our story

TBM — The Business Machines Company — has supported local organisations from our base in Newmarket for more than three decades. Over that time the technology has changed considerably, but the way we work with clients hasn't: we answer the phone, we explain things clearly, and we treat your IT like it's our own.

We work with small and medium-sized businesses that either don't have anyone looking after IT in-house, or want experienced support alongside the team they already have. Some clients call us for day-to-day help desk support; others lean on us for cyber security, Microsoft 365 and cloud, or a mix of all three.

TBM is run by a small, local team based in Newmarket. We're building out fuller team profiles for this site — in the meantime, the easiest way to meet us is to pick up the phone.

TBM — 35 years, marked with the five TBM brand dots

35 years based in Newmarket, working across Suffolk & Cambridgeshire

How we work

What working with TBM looks like

  1. You tell us what's going on

    A quick call or message — whether it's a specific problem, or you just want a second opinion on your current IT setup.

  2. We take a proper look

    No generic sales pitch. We look at what you actually have and what you actually need before recommending anything.

  3. You get a clear recommendation

    Plain-English options, with the reasoning behind them, so you can make a decision with confidence.

  4. We get on with it — and stay in touch

    Once you're set up, we keep supporting you, not just fixing things when they break.

Areas we cover

Local knowledge, close enough to be onsite

We're based in Newmarket and regularly work with businesses across:

NewmarketCambridgeBury St EdmundsElyMildenhall+ surrounding Suffolk, Cambridgeshire and Norfolk
Get in touch

Want to know more about how we work?

Give us a call or send a message — we're happy to talk through your setup with no obligation.